(FAQ) Frequently Asked Questions
About House of Tamira
What is House of Tamira?
House of Tamira is a premium Indian fashion brand that celebrates timeless elegance through handcrafted sarees. Each piece is designed to blend traditional artistry with modern sophistication, offering sarees that define grace for today’s woman.
Does House of Tamira offer free shipping?
Yes, House of Tamira provides free shipping on all orders within India. No hidden costs — just a smooth and delightful delivery experience.
How long does shipping typically take?
All House of Tamira orders are processed within 24–48 hours and delivered within 5–7 working days from the date of dispatch, depending on your location.
How can I cancel my order?
Orders can be cancelled within 24 hours of placing them, provided they haven’t been shipped. Once dispatched, cancellations are not possible. To cancel, please contact our support team at support@houseoftamira.com.
Does House of Tamira offer Cash on Delivery (COD)?
Yes, COD is available across India for orders up to ₹3,000.
What is House of Tamira’s return/refund policy?
We accept returns only for damaged, defective, or incorrect products, reported within 7 days of delivery. Our team will verify and issue a replacement or refund once approved.
Which payment methods are accepted?
We accept major credit/debit cards, UPI, wallets, and net banking. All transactions are secured using trusted payment gateways.
Do I need to create an account before placing an order?
You can check out as a guest, but creating an account allows you to track orders easily, save your preferences, and get early access to collections.
Do I have to pay any extra fee for refunds?
No, refunds are completely free of convenience or processing charges.
Shipping & Delivery FAQs
What is an Order ID?
Your Order ID is a unique number generated when you place an order. It’s mentioned in your confirmation email and helps track your purchase.
Where does House of Tamira ship from?
All orders are shipped from our central fulfillment center in Mumbai, ensuring careful packaging and quality inspection.
How can I track my order?
Once shipped, you’ll receive an email and WhatsApp message with a tracking link to monitor your order in real-time.
How will I know if my order is confirmed?
You’ll receive a confirmation via email and SMS immediately after placing your order.
Where is House of Tamira headquartered?
Our design and operations office is located in Mumbai, Maharashtra, India.
How do I contact customer support?
You can reach us at 📧 houseoftamira@gmail.com or WhatsApp us at 📞 +91 80855 33600 (Mon–Sat, 10:30 AM–7:00 PM).
Order & Product FAQs
Is House of Tamira made in India?
Yes, every Tamira saree is 100% made in India, blending heritage craftsmanship with modern design sensibilities.
Does House of Tamira have physical stores?
Currently, we operate exclusively online, allowing us to deliver directly from our artisans to your doorstep.
How does House of Tamira maintain quality?
Each saree goes through a 3-step quality check before dispatch — covering fabric finish, weaving detail, and packaging integrity.
What types of sarees does House of Tamira offer?
Our collection includes Banarasi, Kanjivaram, Paithani, Chanderi, Organza, and Ready-to-Wear Sarees, designed for both traditional and modern tastes.
Are the website product colors accurate?
We strive for 100% color accuracy, but minor variations may occur due to screen brightness and lighting during photography.
Are prices inclusive of taxes?
Yes, all prices displayed on our website are inclusive of GST — no hidden charges.
Payments & Refunds FAQs
When will I receive my refund?
Once approved, refunds are processed within 3–5 business days to your original payment method.
How can I care for my saree?
Dry-cleaning is recommended for silk and embellished sarees. For lighter fabrics, gentle handwash is advised — always follow the care label instructions.
Does House of Tamira offer seasonal or limited-edition sarees?
Yes, we release exclusive festive and seasonal collections inspired by Indian artistry and modern couture trends.
How can I stay updated on new launches and offers?
Subscribe to our newsletter or follow us on Instagram, Facebook, and Pinterest for early access to launches, styling ideas, and exclusive offers.
Other Inquiries
Can I feature House of Tamira products on social media?
Absolutely! Tag us @houseoftamira and use #WearTamira — we love featuring our elegant customers.
How do I change my billing or shipping address?
You can log into your account and update your details under “My Orders,” or contact our support team before your order is shipped.
Still have questions?
📞 +91 82238 43304
(Available Mon–Sat, 10:30 AM – 7:00 PM)